Develop a quality management plan for a given scenario or a real-world project of your choice, using the PMBOK Guide and your choice of word-processing applications.Base your assessment on Cosmo, Inc., a developer and distributor of wearable technology.Approaches to quality management include but are not limited to:Deming’s 14 points to management.
Juran’s 10 steps to quality improvement.
Crosby’s 14 steps to quality management.
Based on the analysis completed by a task force at Cosmo, Inc., the marketing department must develop, implement, and test a new marketing campaign focused on maintaining current customer levels and increasing their customer base through the utilization of new technology. Refer to the Cosmo, Inc. Case Study [DOC] document for more information.
DeliverableUsing the PMBOK® Guide, create a quality management evaluation for your project, which should contain the following components (at minimum):Description of the organization’s quality policies:Identify the quality objectives.
Determine the level of quality acceptable to the stakeholders.
Determine project manager’s roles and responsibilities for executing the policy and ensuring quality.
Develop an acceptance statement for project champions and stakeholders.
Description of the quality control procedures:Identify the activities and techniques that ensure quality objectives are being met.
Determine the processes and procedures that ensure quality output throughout the project life cycle.
Elements of a quality control system should:Specify what to control.
Adhere to quality standards that result in the most effective correction action taken.
Establish a measurement methodology.
Include project quality documentation.
Description of the quality assurance procedures:Ensure that project product, results, or processes meet the required quality levels.
Ensure integration of project scope, time, and cost processes.
Project manager is responsible for establishing any administrative processes and procedures ensure conformance to requirements of stakeholders.
Identify regulatory or legal impacts or requirements.
Description of the continuous process improvement procedures:Determine application and integration of CI tools and techniques including, but not limited to:Process mapping.
Plan-Do-Check-Act (PDCA) cycle.
Root cause analysis.
Agile project management.
Quality circles for project management.
Establish a problem identification and solving process using tools and techniques.
Establish a culture for continuous improvement (CI):Adaptability and action-oriented leadership styles are inherent in CI cultures.
Develop an innovative and engaged environment for all project team members.
Description of the quality assurance audit processes:An independent evaluation of the project to ensure conformance to the project quality requirements, standards and polices.
Develop a quality assurance audit plan to:Adhere to planned quality requirements.
Adhere of all safety requirements.
Adhere to all regulations and legal requirements.
Adhere to accurate data collections methods.
Adhere to proper corrective action methods.
Requirements: .doc file