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How can health care organizations utilize social media to better understand the

How can health care organizations utilize social media to better understand the needs and preferences of patients and consumers?
Research different types of telemedicine. Select one type of  telemedicine and locate an article published within the last 2 years  that discusses its use in the health care field. Summarize the article  and explain how long the service has been available, what it offers to  users, and how health care organizations can benefit from integration of  this technology or service. Cite any resources used to support your  answer.