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Write a report in answering all of case study’s questions, the course of this ca

Write a report in answering all of case study’s questions, the course of this case study is Operations Management.
The name of the book is Operations Management in the Supply Chain: Decisions and Cases by Roger G. Schroeder and Susan Meyer Goldstein. Because I cannot download the pdf version of it, I have attached the chapters key points screenshots.
Note that I need answers are closely related to the every questions in case study. Also need in-text citations and references.